Index

 
Outlook Web App (OWA)
MS Outlook 2010, 2013, 2016  

If Exchange items (mails, appointments, contacts, etc.) have been deleted, they are moved to the recycle bin and can be restored from there.
However, if the recycle bin has been emptied in the meantime, all items are kept in the so-called "Deleted items" folder for another 30 days and can be restored from there. ATTENTION! No calendar entries can be moved to the inbox. Please filter them out beforehand.

Index of contents

Outlook Web App (OWA)

MS Outlook

 

Outlook Web App (OWA)

  1. From the folder "Deleted Items" chose "Recover deleted items..." in the right-click context menu.

Explanatory screenshot to the previous description with marker on recover deleted items.
Screenshot of the context menu of the deleted items folder in the OWA.

 

  1. Select all the items you would like to recover and confirm those changes by choosing "Recover".        

Explanatory screenshot to the previous description with marker on the button recover.
Screenshot of the Recover deleted items menu in the OWA.

 

MS Outlook 365 / 2021 / 2019 / 2016 / 2013 / 2010 

  1. Open the "Deleted items" folder.

Explanatory screenshot to the previous description with marker on deleted items.
Screenshot of the start screen in MS Outlook.

 

  1. Now select the "Folder" tab and select "Recover Deleted Items" from the menu bar at the top. 

Explanatory screenshot to the previous description with marker on the Folders tab and the Recover Deleted Items menu item.
Screenshot of the folder tab in MS Outlook.

 

  1. Select the items you want to restore (mails, calendar entries or contacts) and choose "Restore selected items" and then "OK".

Explanatory screenshot to the previous description with marker on the Restore Items checkmark and on the button OK.
Screenshot of the Recover Deleted Items menu in MS Outlook.