Overview

Email  
Encryption FAQ
Calendar  


In this guide, you will learn how to set up Microsoft Outlook for Windows for a TU Dresden mailbox. You can then send and receive emails, view the calendar and continue with setting up your personal certificate and encryption. For Microsoft Outlook 2016, please follow the corresponding section below.

 

Retrieval

The Microsoft Office package is available for


Setup

Attention: If you have activated the "New Outlook", you have to switch it to the "Classic Outlook" before, because it does not support the Exchange setup. Click here for Microsoft instructions.

Microsoft Outlook 2021 / 2019 / 365

  1. Start the Microsoft Outlook program. If no e-mail account exists yet, the account creation dialog box will open automatically and you can skip to step 2. If you want to create an additional account, go to the menu bar at the top and select "File" and then "Add account".

    Explanatory screenshot to the previous description with a marker on the option Add Account.
    Screenshot Microsoft Outlook - Account Information
  2. In the window that opens, enter your email address in the form of "firstname.lastname@[mailbox.]tu-dresden.de". (Your primary e-mail address can be found in the Self-Service Portal profile in the E-mail section as "Primary e-mail address"). Then select "Connect".

    Explanatory screenshot to the previous description.
    Screenshot Microsoft Outlook - Start of account setup
  3. In the advanced setup, select "Exchange" as the account type.
    Explanatory screenshot to the previous description with a marker on the option Exchange.
    Screenshot Microsoft Outlook - Advanced setup
  4. You will now be asked to enter your password for your ZIH login. First select the option "More choices". Then select "Use a different account" and enter your login information in the form "user\Your ZIH login" and your password. Confirm the entry with "OK".

    Explanatory screenshot to the previous description.
    Screenshot Microsoft Outlook - Windows login dialog
  5. Your account will now be set up and you will see a message that your account has been successfully added once it is done.

    Explanatory screenshot to the previous description.
    Screenshot Microsoft Outlook - Account successfully added
 

 

Microsoft Outlook 2016

  1. Start the Microsoft Outlook Program. If you have not set up an account yet, a window for a set up will open automatically. If you already have an account set up, please go to step 2.

    Explanatory screenshot to the previous description with a marker on the Button Next.
    Screenshot Microsoft Outlook - Account Setup
  2. If you would like to add an additional account to an existing one, select "File" from the task bar and chose "Add Account".     

    Explanatory screenshot to the previous description with a marker on the option Add Account.
    Screenshot Microsoft Outlook - Account Information
 
  1. Fill in your information for name and your e-mail address like "first name.surname@tu-dresden.de" as well as your password. Continue by selecting "Next". You might have to confirm your password again.

    Explanatory screenshot to the previous description with a marker on the button Next.
    Screenshot Microsoft Outlook - Add Acount
 
  1. If the password request is still popping up, click on "More choices". If it does not, please go to step 6.

  2. Select "Use a different account" and as username type in "user\Your ZIH-Login" as well as your password. Confirm your changes by selecting "OK".

    Explanatory screenshot to the previous description.
    Screenshot Microsoft Outlook - Windows login dialog
  3. Your account has been successfully installed if there are green checks next to all the configuration steps. Choose "Finish" to confirm the set up. After a new start of MS Outlook you will be able to use your account.

    Explanatory screenshot to the previous description with a marker on the Button Finish.
    Screenshot Microsoft Outlook - Add Account finished

Note on problems caused by activating the Microsoft 365 license for employees

After activating the Microsoft 365 license for employees, it is possible in some cases that you will be repeatedly prompted to log in via the "Windows Security" window when starting Outlook. In this case, please use your ZIH login in the form "user\your ZIH login" as described in the paragraph above and the synchronization of your mailbox should work again.